Our commitment to quality and success is demonstrated by meeting the stringent requirements for achieving the Tier 1 Platinum level. This includes, but is not limited to, successfully scaling numerous new and existing vendor accounts into highly profitable revenue segments. All of these efforts underscore our commitment to providing the most efficient care and service to our agency clients.
With the new status as Amazon Platinum Agency Partner, we are now able to intervene directly with Amazon in case of emerging issues around account suspensions, FBA, Pan EU, Deals, MFN, Gating, Content, VAT and Brand Store. This applies to existing accounts as well as newly created accounts. Our enhanced support services exceed what is offered in the usual Seller Central support and allow us to resolve issues more efficiently.
At ICONIC SALES, we are aware that we cannot solve all problems immediately. Nevertheless, we are confident that our optimized structures and processes, supported by our Amazon Platinum Agency Partner status, will help us find more efficient solutions for our customers.
In Stuttgart and London, we are preparing to write the next chapter in our development. We recognize the importance of problem solving and look forward to supporting our agency clients on their journey to success. Stay tuned with us and join us as we write the next chapter on the road to Amazon success!