+49 (0) 7181 - 207 22 00 info@iconic-sales.com
LinkedIn channel ICONIC SALES

SERVICE LEVELS

We want to be a key partner for you, contributing to your sustainable business growth by providing value-added solutions.
We want to be a key partner for you, contributing to your sustainable business growth by providing value-added solutions.

OUR SERVICE
PROMISE

With our service hours on working days (Monday to Friday) from 9 a.m. to 3 p.m. (by telephone and e-mail) as well as our response time to customer e-mails after 24 hours at the latest (by telephone or e-mail), we ensure consistent processing and consulting quality - even in the event of vacation or illness. For this reason, we have fixed our ambitious plan in 5 service promises. For our employees, these promises represent firm and binding commitments. Everyone at ICONIC SALES is committed to providing the highest level of quality and service.

01

AMAZON
EXPERTS
EXPERT KNOWLEDGE

EXPERTISE

We are not only experts in Amazon, but each person responsible is specialized in the respective markets of our partners. In addition, we provide our customers and partners with in-depth expertise to promote their business development in the long term.

02

PROCESS
EFFICIENCY
INCREASE

SIMPLICITY

We are constantly working to further increase the efficiency of our processes and streamline our handling.

03

SACHGERECHTE
FAST
SOLUTIONS

FAST

We offer proper and quick solutions to provide a straightforward and satisfactory service.

04

POSITIVE
AGAINST
CHANGE

INNOVATION

We take a positive approach to change and promote new ideas. To this end, we keep the best services and technological solutions on the market ready for our customers.

05

ETHICAL
VALUE
RESPECT

RESPONSIBILITY

We act according to ethical principles and respect the values of the ICONIC Group. In doing so, we ensure that we are consistent with our corporate, social, societal and environmental responsibilities to our customers and partners.
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ready when they are:
we look forward
to meet them.

ready when
they are:
we look forward
to meet them.

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We are pleased to receive your enquiry at
.

We look forward
to
your enquiry

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ICONIC SALES
Germany

Siechenfeldstra├če 29
73614 Schorndorf
Stuttgart
Germany

ICONIC SALES
United Kingdom

25 North Row
London, W1K 6DJ
United Kingdom

AMAZON MANUAL

Are you selling on Amazon or would you like to start selling?
Our free expert manual explains the most important levers and functions on Amazon. Helpful for both experienced sellers and newcomers!