SERVICE LEVELS
We want to be a key partner for you, contributing to your sustainable business growth by providing value-added solutions.
We want to be a key partner for you, contributing to your sustainable business growth by providing value-added solutions.
OUR SERVICE
PROMISE
With our service hours on working days (Monday to Friday) from 9 a.m. to 3 p.m. (by telephone and e-mail) as well as our response time to customer e-mails after 24 hours at the latest (by telephone or e-mail), we ensure consistent processing and consulting quality - even in the event of vacation or illness. For this reason, we have fixed our ambitious plan in 5 service promises. For our employees, these promises represent firm and binding commitments. Everyone at ICONIC SALES is committed to providing the highest level of quality and service.
01
AMAZON
EXPERTS
EXPERT KNOWLEDGE
Expertise
We are not only experts in Amazon, but each person responsible is specialized in the respective markets of our partners. In addition, we provide our customers and partners with in-depth expertise to promote their business development in the long term.
02
PROCESS
EFFICIENCY
INCREASE
Simplicity
We are constantly working to further increase the efficiency of our processes and streamline our handling.
03
SACHGERECHTE
FAST
SOLUTIONS
FAST
We offer proper and quick solutions to provide a straightforward and satisfactory service.
04
POSITIVE
AGAINST
CHANGE
Innovation
We take a positive approach to change and promote new ideas. To this end, we keep the best services and technological solutions on the market ready for our customers.
05
ETHICAL
VALUE
RESPECT
Responsibility
We act according to ethical principles and respect the values of the ICONIC Group. In doing so, we ensure that we are consistent with our corporate, social, societal and environmental responsibilities to our customers and partners.
ready when they are:
we look forward
to meet them.
ready when
they are:
we look forward
to meet them.
We are pleased to receive your enquiry at
.
We look forward
to
your enquiry
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ICONIC SALES has helped our company enormously in setting a healthy growth course. Here, innovative and automated technology goes hand in hand with tailor-made strategy or execution is readjusted monthly depending on business needs.
For us, ICONIC is not only a professional service provider, but also a valuable partner for strategic decisions and technical questions about Amazon. With ICONIC, we have started a successful expansion to the international marketplaces on Amazon and have been able to significantly strengthen our brand presence.
ICONIC SALES has a brutally innovative solution. We wanted a product video for as many products in our shop as possible. ICONIC built us a sensational video template and generated thousands of videos in 2 weeks using our data feed. Now we are able to provide all 40,000 products with a video.
Both in the areas of Amazon Advertising and in account management, we value the cooperation with ICONIC very much. ICONIC shows its expertise and many years of experience with proactive suggestions and a view beyond the end of its nose. The graphics department conceptualised and created both our Amazon Brand Store and our image concept. Our brand image is thus presented in a more target group-oriented and appealing way.
Since 2019, ICONIC Sales has been our reliable partner for our professional presence and sustainable growth on Amazon. In the seller as well as in the vendor area, we benefit from the many years of know-how of our account and advertising contacts and have thus built and continue to build our visibility hand in hand. We can recommend ICONIC as a full-service Amazon provider with a clear conscience.
After ICONIC SALES had already led our PPC campaigns to success, a DSP campaign was set up in a further step. The DSP campaign also achieved excellent results quickly and sustainably. We particularly appreciate the reliability and the professional, cooperative partnership with ICONIC Sales.
We are very satisfied with the cooperation with ICONIC SALES. We are supported by a whole team that takes care of all our needs. Thanks to the close and transparent cooperation, both our sales and our brand presence on Amazon have been brought forward significantly. This holistic support has been very convincing for us!
ICONIC SALES
Germany
Siechenfeldstraße 29
73614 Schorndorf
Stuttgart
Germany
ICONIC SALES
United Kingdom
25 North Row
London, W1K 6DJ
United Kingdom
