Whether it's fast delivery, simple ordering processes, or full transparency in product reviews: Customer satisfaction is a top priority at Amazon. The online retailer therefore tries to make the platform as customer-friendly as possible. This includes, among other things, the communication channel set up by Amazon between buyers and sellers. This enables consumers to ask questions or give feedback. The bond with the customer is maintained in this way and problems can be solved quickly and efficiently.
By introducing new policies and measures, the online giant is trying to create new incentives for sellers and vendors to focus on high-quality products as well as excellent customer service. For example, companies can improve their ranking on the Amazon marketplace if they have a certain number of positive reviews.
With vision & expertise, we lead small and medium-sized enterprises (SMEs) to success on Amazon. This award-winning approach leads you to increased sales, sustainable development and brand awareness.
Are you interested in our excellent offer?
Please contact us without obligation at firstname.lastname@example.org.
25 North Row
London, W1K 6DJ
Are you selling on Amazon or would you like to start selling?
Our free expert manual explains the most important levers and functions on Amazon. Helpful for both experienced sellers and newcomers!