SERVICE LEVELS

We want to be a key partner for you, contributing to your sustainable business growth by providing value-added solutions.

OUR SERVICE
PROMISE

With our service hours on working days (Monday to Friday) from 9 a.m. to 3 p.m. (by telephone and e-mail) as well as our response time to customer e-mails after 24 hours at the latest (by telephone or e-mail), we ensure consistent processing and consulting quality - even in the event of vacation or illness. For this reason, we have fixed our ambitious plan in 5 service promises. For our employees, these promises represent firm and binding commitments. Everyone at ICONIC SALES is committed to providing the highest level of quality and service.

01 AMAZON
EXPERTS
EXPERT KNOWLEDGE

EXPERTISE

We are not only experts in Amazon, but each person responsible is specialized in the respective markets of our partners. In addition, we provide our customers and partners with in-depth expertise to promote their business development in the long term.

02 PROCESS
EFFICIENCY
INCREASE

SIMPLICITY

We are constantly working to further increase the efficiency of our processes and streamline our handling.

03 SACHGERECHTE
FAST
SOLUTIONS

FAST

We offer proper and quick solutions to provide a straightforward and satisfactory service.

04 POSITIVE
AGAINST
CHANGE

INNOVATION

We take a positive approach to change and promote new ideas. To this end, we keep the best services and technological solutions on the market ready for our customers.

05 ETHICAL
VALUE
RESPECT

RESPONSIBILITY

We act according to ethical principles and respect the values of the ICONIC Group. In doing so, we ensure that we are consistent with our corporate, social, societal and environmental responsibilities to our customers and partners.

ready when they are:
we look forward
to meet them.

ready when
they are:
we look forward
to meet them.

We are pleased to receive your enquiry at
.

We look forward
to
your enquiry

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ICONIC SALES has greatly helped our company chart a healthy growth trajectory. Here, innovative and automated technology goes hand in hand with tailored guidance, where the adjustments are fine-tuned month after month.

For us, ICONIC is not only a professional service provider but also a valuable partner for strategic decisions and expertise regarding Amazon. With ICONIC, we have successfully expanded to international Amazon marketplaces and significantly strengthened our brand presence.

ICONIC SALES has an incredibly innovative solution. We wanted a product video for as many products in our shop as possible. ICONIC built us an amazing video template and generated thousands of videos for us based on our data feed in just 2 weeks. Now we are able to equip all 40,000 products with a video.

We highly appreciate our collaboration with ICONIC in both Amazon Advertising and account management. With proactive suggestions and a forward-thinking approach, ICONIC demonstrates its expertise and years of experience. The graphics department conceptualized and created both our Amazon Brand Store and image concept. This has made our brand image more targeted and appealing to our audience.

Since 2019, ICONIC Sales has been our reliable partner for our professional presence and sustainable growth on Amazon. In both the Seller and Vendor areas, we benefit from the extensive knowledge of our account and advertising contacts, and together, we continuously expand our visibility. We can confidently recommend ICONIC as a full-service Amazon provider.

After ICONIC SALES had already successfully managed our PPC campaigns, a DSP campaign was set up in a further step. The DSP campaign also quickly and sustainably achieved excellent results. We particularly appreciate the reliability and the professional, collaborative partnership with ICONIC Sales.

We are very satisfied with our collaboration with ICONIC SALES. We are supported by an entire team that takes care of all our needs. Through close and transparent cooperation, both our revenue and brand presence on Amazon have significantly improved. This holistic support has truly convinced us!

SERVICE LEVELS

Read more

OUR SERVICE
PROMISE

01

AMAZON
EXPERTS
EXPERT KNOWLEDGE

EXPERTISE

02

PROCESS
EFFICIENCY
INCREASE

SIMPLICITY

03

SACHGERECHTE
FAST
SOLUTIONS

FAST

04

POSITIVE
AGAINST
CHANGE

INNOVATION

05

ETHICAL
VALUE
RESPECT

RESPONSIBILITY

ready when they are:
we look forward
to meet them.

ready when
they are:
we look forward
to meet them.

We are pleased to receive your enquiry at
.

We look forward
to
your enquiry

ICONIC SALES
Germany

ICONIC SALES
United Kingdom

AMAZON MANUAL

SERVICE LEVELS

Read more

OUR SERVICEPROMISE

01

AMAZON EXPERTS EXPERT KNOWLEDGE

EXPERTISE

02

PROCESS EFFICIENCY INCREASE

SIMPLICITY

03

SACHGERECHTE FAST SOLUTIONS

FAST

04

POSITIVE AGAINST CHANGE

INNOVATION

05

ETHICAL VALUE RESPECT

RESPONSIBILITY

ready when they are: we look forward to meet them.

ready when they are: we look forward to meet them.

We are pleased to receive your enquiry at.

We look forwardtoyour enquiry

ICONIC SALES Germany

ICONIC SALES United Kingdom

AMAZON MANUAL

OUR SERVICE
PROMISE

AMAZON
EXPERTS
EXPERT KNOWLEDGE

PROCESS
EFFICIENCY
INCREASE

SACHGERECHTE
FAST
SOLUTIONS

POSITIVE
AGAINST
CHANGE

ETHICAL
VALUE
RESPECT

ready when they are:
we look forward
to meet them.

ready when
they are:
we look forward
to meet them.

We are pleased to receive your enquiry at
.

We look forward
to
your enquiry

ICONIC SALES
Germany

ICONIC SALES
United Kingdom